Really Useful Company Asia Pacific Privacy Policy
Really Useful Company Asia Pacific Privacy Policy
Really Useful Company Asia Pacific Pty Ltd (ACN 054 187 227) (“RUC”) respects the privacy concerns of the users of its Internet sites ("Sites"), and has created this privacy policy to explain what information is gathered from your visit to RUC Sites, and how such information may be used.
The Privacy Act 1988 (Cth) ("Privacy Act") was amended in December 2001. The new legislation established a national scheme for handling personal information by private sector organisations in Australia. The new legislation introduced ten National Privacy Principles (NPPs). The NPPs regulate the way companies can collect, use, hold and disclose personal information.
"Personal information" is information or opinion about an individual that identifies the individual, or from which it is reasonably possible to determine the individual's identity.
RUC and its Staff must comply with the Privacy Act by protecting personal information relating to its customers and Staff.
1 What information is stored by RUC?
RUC stores information that you knowingly provide to RUC or a third party whilst using this web site. As you use this web site you will be requested to provide information necessary for RUC or a third party to provide products or services you have requested. Such information will be stored in a database controlled by RUC.
RUC collects personal information in various ways. The most common ways and purposes are:
· From application forms when individuals apply to ‘register to receive updates’ from RUC, for the purpose of providing news, information, offers and other services in accordance with terms and conditions.
· From telephone, email, written and in-person inquiries directed to RUC, for the purposes of responding to enquires.
· From competition entries and promotions, for the primary purpose of running the competition or promotion and contacting the winner(s).
Certain statistical information will also be recorded by RUC when you visit this web site through automatic processes such as cookies. Cookies are used to better understand users and improve the layout and functionality of the Company website. This tracking is conducted in such a way as to ensure the anonymity of visitors to the Company website. While cookies may identify the computer, it should not identify the individual.
The information collected may include:
· a record of your IP address;
· the date and time of your visit to this web site;
· the pages accessed and documents downloaded;
· the referring web page; and
· if you contact us, the type of browser and operating system that you use.
2 How is your information used?
This web site allows you to access products and services from RUC or third parties. In order to obtain these products or services, you will need to submit on this web site certain information to RUC or those third providers. Other than as specified in this policy, no information will be provided to a third party without your consent.
Although RUC seeks to deal with reputable third parties, RUC cannot control, and will not be liable, for any use of your personal information by any third party to whom your information is sent with your consent.
Any personally identifiable information that you submit on this web site will not be sold, rented or otherwise traded by us to any third party.
However, personal information provided by you for the purpose of obtaining any products or services will be tracked, edited and/or disclosed to:
· provide you with the products or services that you have requested;
· comply with the law; or
· lessen a serious threat to a person’s health or safety
In order to improve the operation of this web site, RUC may also aggregate statistical information referred to above about a user’s use of this web site. Such statistical information may also be disclosed to third parties, however, no personally identifiable information will be disclosed except to comply with the law.
3 Third Party web sites linked to this web site
A third party web site may be linked to this web site from time to time. Such third party web sites are not owned or controlled by RUC and therefore, RUC will not be responsible for the conduct of the third parties operating such web sites.
4 Use of your e-mail address
RUC may use your email address to:
· send you follow ups on products or services you have ordered, used or inquired about; and
· keep you informed of changes to this web site and the products and services offered through this web site or other RUC Sites or sites of RUC’s related companies, licensees or other production companies with which RUC collaborates.
RUC complies with privacy laws, providing you with an opportunity to opt out of receiving e-mails when an e-mail is sent to you.
5 Data security
Any of your personal information held by RUC is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised staff of RUC.
Whilst reasonable steps have and will be taken to ensure the security of data submitted on this web site, RUC does not warrant that this web site and the systems which operate it will be without error or interruption, or will be free from unauthorised or fraudulent access.
6 Transfer of personal information overseas
RUC may, from time to time, transfer personal information to branches overseas. RUC will only transfer personal data overseas in circumstances where it reasonably believes that the recipient of the information is subject to legal obligations that are substantially similar to the NPPs; or the individual who is the subject of the information has consented; or RUC has taken reasonable steps to ensure that the information transferred will not be held, used or disclosed by the recipient inconsistently with the NPP.
7 Your Acceptance of These Terms
By using RUC’s sites, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Sites. RUC reserves the right to modify this policy from time to time and such modifications will become effective from the date such modifications are displayed on this web site.
8 Accessing and amending your personal information
Under the Privacy Act, you generally have the right to seek access to the personal information that the Company holds for you and should you wish amend or update this information. There are some exceptional circumstances in which RUC is permitted or required to withhold access to some or all of that personal information as outlined in the Privacy legislation applicable in the Commonwealth of Australia.
· Should you wish to access your personal information is stored by RUC, you may do so by contacting enquiries@reallyuseful.com.au
9 Privacy queries
If you have any questions regarding our privacy policy, please contact enquiry@reallyuseful.com.au OR The Really Useful Company Asia Pacific, Privacy policy enquiry, level 1, 24 Bay Street, Double Bay, NSW AUSTRALIA 2028
