New London Theatre
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New London Theatre

Bookings for disabled patrons are handled by the Customer Relations team at See Tickets:

Tel: +44 (0)8444 124648
Minicom: +44(0)20 7087 7839
Fax: +44 (0)20 7087 7771

Access into the theatre: No steps through double swing doors into the foyer. Box Office to the right with lowered counter. Escalator up from the main foyer to the mezzanine level and then a further 32 steps up to the Stalls, or 41 to the rear Stalls. 65 steps up to the Dress Circle (threesteep steps between rows). Venue is carpeted throughout and all staircases are highlighted with handrails on either side.  Theatre opens 45 minutes before the performance.

Please go to the foyer and ask for a member of front of house staff to accompany you on arrival.  No steps to the Stalls area of the auditorium, via a lift (for disabled patrons only) inside the stage door on Parker Mews. There is a steep ramp over 2 steps to the lift entrance (58cm wide). From the lift there are 2 swing doors via the backstage area into the auditorium. There are 2 spaces for a wheelchair users at N1 and N2 in the Stalls, companions can sit next to you. Scooter users can access the main foyer, but have to transfer to the theatre’s wheelchair to access the auditorium. A maximum of 1 scooter and 2 wheelchair transfer spaces available to aisle or rear stall seats.
Adapted toilet en route from the lifts to the auditorium.
Toilets at foyer (level access), Stalls and Dress Circle level.
You are welcome to use the lift (see above). No steps from the lift to Bar (counter height 1m).  Alternatively the bar can be reached by either the escalator or 54 steps up from the entrance foyer.  Moveable seating.  All drinks can be brought to disabled customers in the auditorium.
Infra-red system with headsets and neckloops. Induction loop at Box Office. Headsets available in foyer.
One blue badge parking bay outside the theatre, available from 6.30pm. NCP in Parker Mews below the theatre.
Access dogs are allowed inside the auditorium, staff can also dog-sit for four dogs per performance in the Manager’s office.


Logos courtesy of the Society of London Theatre, of which The Really Useful Group Theatres is a member.

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