Bookings for disabled patrons are handled by the Customer Relations team at See Tickets:
Tel: +44 (0)8444 124648
Minicom: +44 (0)20 7087 7839
Fax: +44 (0)20 7087 7771
Email: customer.relations@seetickets.comAccess into the theatre:
6 steps up to front entrance through swing doors into main foyer and Box Office. Box Office counter to right. 20 steps down then 17 up to Stalls with handrails on both sides, 39 to Dress Circle with a handrail on the right, 61 to Upper Circle with a handrail on both sides. Top stair of each group is highlighted.
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Please contact the Theatre Manager on arrival. Entrance to theatre through signposted door on Russell Street which leads into the left of the Stalls. The door has a bell on the outside. Four spaces for wheelchairs users, L1 and 35 and K1 and 35, companions can sit in the same row. Transfer seating to aisle seats, wheelchairs can be stored in the Stalls store room (maximum of two scooter transferees).
Stair lift also available (transfer). |
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Adapted toilet to the left inside Russell Street entrance, beside the Stalls. |
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No steps to Men’s from Stalls. Further toilets at Stalls and Grand Circle. |
| All of row K and C1, C29, D1 & D33 in the Stalls have the most leg room. | |
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All drinks can be brought to disabled customers in the auditorium. Stalls bar 17 steps down from the Stalls – some seating, fairly large. Further bars at Dress Circle, Upper Circle and Balcony. |
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Infra-red system with headsets. Induction loop at Box Office. Headsets available in the foyer. |
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Single yellow lines on Russell Street. NCP in Drury Lane. Taxi rank at Covent Garden Piazza end of Russell Street (under New London Theatre). |
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Access dogs are allowed inside the auditorium. Staff can also dog-sit for four dogs per performance in the Manager’s office. |
Logos courtesy of the Society of London Theatre, of which The Really Useful Group Theatres is a member.
